social networks immune from user liability?
June 20th, 2008Last month in New Orleans, the US Circuit Court of Appeals upheld the dismissal of a case brought by a Texas girl’s family against myspace for failing to protect their daughter from a sexual predator whom she met on the popular social networking site. The ruling was based upon the Communications Decency Act of 1996 which bars lawsuits against web-based hosted service providers whom are merely transient oversight over what transpires over their Site. Essentially, to have safe harbor defenses under the “CDA”, the site owner must just be hosting the space and controlling what content and other interaction that takes place on the site.
The court noted that the girl has an action against the offender of the crime (in this case a 19 year old man who seduced the 14 year old to meet him in a parking lot where she was sexually assaulted), and that the interactive computer service is not responsible for the independent criminal conduct of its users. The court found that the girl misrepresented her age in her user profile, which requires its users to be at least 14, presumably to comply with COPPA.
Does this mean that social networks have no duty whatsoever to protect young people from other dangerous users? The case is not conclusive. There has to be some active participation on the part of the social networking site to blow the safe harbor defense of the CDA. This is determined on a case by case basis.
As a matter of business practice, myspace’s chief security officers actively police predator activity on the site. They cooperate with authorities in setting up sting operations to trap these perpetrators. Having represented many social networking sites as counsel, it is good business to promote the safety of the membership and while not instituting too much control, to enable users to participate in a reasonably safe environment.
As a result, screening offensive content and warning users against freely sharing their information or meeting with others is an intelligent way to mitigate exposure to a social network’s users from dangerous situations. After all the asset of the social network is the users and their contribution to the development of the community on the site.